Privacy Policy
At our online platform specializing in handmade sofas, we prioritize the privacy and security of our visitors and customers. This Privacy Policy explains how we collect, use, disclose, and protect your personal data when you access or use our service.
1. Information We Collect
We may collect personal information that you voluntarily provide when you use our site, such as your name, shipping address, billing address, and payment information necessary to process your orders. Additionally, we collect information related to your interactions with our platform, including browsing data, device information, IP addresses, and cookies used to enhance your experience.
2. Use of Personal Data
The information collected is used to:
- Process and fulfill your orders efficiently.
- Communicate with you regarding your purchases, inquiries, or customer service matters.
- Improve our products, services, and overall user experience.
- Comply with legal obligations and protect our rights.
3. Legal Basis for Processing
We process your personal data based on your consent, the necessity to fulfill a contract (such as sale agreements), and compliance with legal obligations. We ensure transparency and fairness in all data processing activities.
4. Data Sharing and Disclosure
We do not sell or rent your personal data to third parties. We may share necessary information with trusted third-party service providers involved in delivery, payment processing, and IT services, all under strict confidentiality agreements. We may also disclose personal data if required by law or to protect our legal rights.
5. International Data Transfers
If your data is transferred outside your country of residence, we implement appropriate safeguards to ensure your data remains protected according to applicable regulations, including GDPR standards.
6. Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy, comply with legal requirements, or resolve disputes.
7. Your Rights
In accordance with applicable data protection laws, you have the right to:
- Access your personal data that we hold.
- Request correction of incomplete or inaccurate information.
- Request deletion of your personal data when it is no longer necessary.
- Object to or restrict processing of your data.
- Request data portability where applicable.
- Withdraw consent at any time without affecting the lawfulness of processing before withdrawal.
To exercise any of these rights, please contact us via postal mail at the physical address provided below.
8. Cookies and Tracking Technologies
Our online platform uses cookies to improve site functionality and provide you with a better browsing experience. You can set your browser to refuse cookies; however, some features of our site may not function properly without them.
9. Security Measures
We implement appropriate technical and organizational measures to safeguard your personal data against unauthorized access, alteration, disclosure, or destruction. Our security procedures are regularly reviewed and updated.
10. Children’s Privacy
Our service is not directed at children under the age of 16, and we do not knowingly collect personal information from minors. If we discover that we have inadvertently collected data from a minor, we will take steps to delete that information promptly.
11. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Updates will be posted on this page with a revised date. We encourage you to review this policy regularly.
Contact Information
For any questions, requests, or concerns regarding this Privacy Policy or your personal data, please contact us via postal mail at:
Handmade Sofa
123 Craftsmanship Lane
Furniture City
Country State
Postal Code
Thank you for trusting our online platform. We are committed to protecting your privacy while providing you with quality handmade sofas and service.